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Realities of Foreign Service Life Vol. 1

Realities of Foreign Service Life Vol. 2

Realities of Foreign Service Life, Volumes 1 and 2: Writers from the Foreign Service community share their first-hand experiences and insights through essays on Foreign Service life. A great gift for newcomers or veterans of the Foreign Service and especially useful for anyone considering a Foreign Service career! Read more about Realities of Foreign Service Life here and order your copy!

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State Department Resources for Foreign Service Families

Family Liaison Office: The CLO Program

Official Website: http://www.state.gov/m/dghr/flo/
Contact FLO at flo@state.gov.

The Community Liaison Office Coordinator (CLO) at Embassies and Consulates abroad works with U.S. personnel and family members to maintain high morale in the Mission. As a member of the Administrative Section, the CLO assists individuals to adjust to the post environment, identifies the needs of the community, and responds with services, information, and referral. The CLO advises post management on community matters, serving as a resource and an advocate for employees and family members at post.

The Family Liaison Office (M/DGP/FLO) sets policy for and manages the overseas Community Liaison Office program. FLO maintains contact with CLOs abroad, providing guidance on assisting the community at post. Presently there are approximately 165 posts with CLO positions. A CLO must be a U.S. citizen, eligible to obtain a top secret security clearance, and the dependent of a U.S. Government employee with a top secret security clearance who is assigned to that post and subject to the supervision of the Chief of Mission.

The CLO Support Officer in FLO maintains contact with CLOs by tracking their employment, introducing them to the program, and providing guidance on the administration of the program at their post. In addition to an introductory packet of information for new CLOs, members of the FLO staff provide support to CLOs through articles of professional interest in the FLO Focus, management cables, and individual contact.

CLOs are chosen at post by the post and may or may not have had experience in either the Foreign Service lifestyle or working within the bureaucracy. Training new CLOs is a priority for FLO. Twice a year, FLO, in conjunction with the Foreign Service Institute, offers Professional Skills Development for CLO Coordinators, PD-515. This course introduces participants to relevant information and key people to achieve objectives in eight areas of CLO responsibility: welcoming and orientation, community liaison, program management, information and resource management, education, family member employment, security liaison, and counseling and referral.

Funds and circumstances permitting, FLO also conducts CLO conferences in each geographic region every other year to train incumbent coordinators and provide them with an environment in which they can further explore and define their role with updated information from Washington.

CLOs report to FLO twice a year in an Activity Report. They also gather information at post on such topics as child care, education, and family member employment opportunities. This information is collated in FLO for use by Foreign Service personnel and family members. CLOs regularly report concerns raised in the field to FLO. They are represented to management within the Department and often become the basis for new programs and publications.